Twisp Rebel on Cue
Give your taste buds a tantalizing boost of energy. For lovers of sweet berries and extreme experiences. Cue Pods feature a prefilled disposable pod design. Simply pick your flavour pod, click it into the Battery and Enjoy the Twisp life. No fills and no fuss. Flavour pod
1. Any Vape device returned to us needs to be within the 3 month warranty period (90 days), subject to the warranty claim terms and conditions. The following needs to be adhered to:
• The original packaging needs to be intact and returned with the vape device.
• Proof of purchase/ Order number needs to be included with the return of the vape device.
• RMA form needs to be completed before the process of the claim may commence.
2. Disposable pod devices do not carry a warranty once it has left the premises.
• Disposable pod devices need to be tested instore upon purchase.
3. E-liquids are consumable products therefore can not be returned after the purchase.
• Be advised that any products suggested by a staff member is only a recommendation and can not be returned based on that information.
• This is mainly due to hygiene issues.
4. Pre-built/ Sub-ohm coils are not subject to return or refund once purchased.
• The lifespan of a coil is based on personal usage and type of e-liquid used.
• Not every coil is the same, therefore estimations given by staff instore are based on a general consensus.
• Unless tested in store and found to be defective upon usage.
Kindly note prior to commencement of delivery, processing and packing takes up to 2 days to consolidate the order, in accordance with our Delivery Policy.
1. EFT payments require proof of payment and clearance before commencement of delivery.
2. Local delivery:
• We are now offering a professional external courier service Door to Door within a 5km radius from our Overport/ Umhlanga store.
• Kindly note our 5km radius same day service is subject to weather conditions for bike travel.
• This is subject to Availability of the courier within a specific area.
• Time at which the order is placed, accepted between 9.30am to 2pm.
• Orders placed on weekends will commence delivery on the next business day.
• If the delivery is unsuccessful due to reasons not pertaining to Downtown Vapoury, the customer will be liable to pay any additional fees.
3. Economy: (Major Centers Only) (2-3 business days for delivery only)
• This is based upon The Duration required to consolidate and process the order.
• Orders placed on weekends or public holidays will only commence delivery on the following business day.
4. Outlying Areas/ Domestic Delivery: (Please Contact Us If You Are Unsure If Your Area Falls into This Category Before Selecting Delivery Option)
• This is subject to Orders being shipped using a third-party courier service (Aramex unless otherwise stipulated).
•Delivery generally takes up to 4-5 business days depending on the area chosen, Delivery time is subject to the completion of the processing period.
5. Free Delivery: (Orders for Min R1000+) To major City Center Only
• This is subject to Location chosen for delivery.
• Free Delivery is Economy shipping thus the same application applies.
6. Local Pick-up:
• This is subject to Store chosen for pick-up's and Availability of stock.
• Should the order be required at a different store for pick-up, A waiting period of 2-3 days applies. The store you chose for pick-up should be contacted to make an arrangement in case you change location.